100K calls.
One Tuesday.
Managed outbound campaigns at scale. Share your list and goal, and our team builds, tests, and runs the calls for you — Ofcom-aware, TPS-scrubbed, PECR-friendly, retry-smart, warm-handoff ready.
CSV in.
Conversations out.
Share your list
CSV, Salesforce list view, HubSpot, BigQuery view, or a webhook stream. We map your variables per-call.
We match the agent
We design or reuse a voice agent for the campaign and personalise the opener with row variables — name, last order, balance.
We set the rules
Dial windows, retries, concurrency, DNC list, recording opt-in — agreed with you and set to the safe defaults.
We run & report
Live progress, real-time outcomes, paused or resumed on your say-so. Warm hand-offs go straight to your team's queue.
All the things
your legal team asks about.
Outbound is the most regulated channel a business has. Convexa handles Ofcom, PECR, UK GDPR, and TPS as built-in runtime guarantees — not docs — across every managed voice agent we run.
Ofcom dial windows
Caller-local 8 am – 9 pm enforced server-side. Bank-holiday calendars per UK nation. Calls outside the window are blocked, not retried at midnight.
TPS & CTPS scrubbing
Numbers checked against TPS, CTPS, plus your own internal suppression list, before every dial. 24-hour cache.
AI disclosure
Configurable up-front “this is an AI agent” line, with Ofcom Persistent Misuse Policy support. Auditable on every call.
Consent capture
Opt-ins and opt-outs captured as structured signals. Synced to your CRM and a central preference centre.
Most "outbound dialers"
are bad at retry.
The right retry pattern can lift connection rates significantly — which matters whether you're running renewals or AI lead qualification. Our team tunes the pattern for your list as the campaign runs.
We fit a per-list connect-probability curve over the early dials, then target subsequent attempts at the times of day this cohort actually answers — which is rarely 9 am. Actual results vary by deployment, market, and call mix.