Outcomes. Drivers.
Why.
Our team turns every call your managed AI voice agents handle — outcomes, sentiment trajectories, conversion drivers, drop-off causes — into clear, board-ready performance reports.
Example dashboard view — names shown are placeholders. Actual results vary by deployment, market, and call mix.
The why,
not just the what.
Our team clusters call reasons semantically rather than by keyword, so the report shows why people are really calling — useful whether your agents handle healthcare intake or lead qualification — and surfaces new themes within days of them emerging.
lookupPatient(). Investigate EMIS connector.Pivot by agent, intent,
language, hour, anything.
We can break every metric down the way you need it — by agent version, by intent, by caller's region or by time of day — and shape the reporting around the questions your team is asking.
Your data,
in your warehouse.
Convexa streams the raw events — calls, turns, function invocations, scores, transcripts — into your Snowflake, BigQuery, Databricks, or Redshift. No ETL, no daily dumps, real continuous sync.
We can deliver the call data into your own warehouse and retain it for as long as you need, so the source of truth stays in the systems your data team already trusts.
Post-call analytics and reporting are included as part of every managed Convexa engagement.